Our Strategies / Our Commitment to People

Trustworthy Governance

Strong governance enables sustainable growth. Guided by integrity and accountability, we apply robust governance practices that support responsible decision-making, effective risk management, and transparent operations. This commitment reinforces stakeholder trust and ensures the long-term sustainability of our destinations.

Strengthening Governance for Sustainable Impact

Our ESG Committee plays a key role in ensuring that economic development strategies align with sustainability goals. The committee oversees ethical investment practices, monitors financial performance with environmental and social considerations, and ensures transparency in decision-making.

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Our Governance Focus

Strong governance underpins trust, resilience, and long-term value creation. Our governance focus areas guide how we uphold ethical conduct, manage economic responsibilities, strengthen supply chain integrity, protect data, and ensure our products and services are developed responsibly.

Our Governance Target

We set clear and measurable targets to ensure our social programs generate meaningful outcomes for communities and employees alike.

Governance

Sustainability Focus

Target

Support for SDGs

Business Ethics and Accountable Governance

Fully operate the ESG Committee with at least 4 meetings annually (quarterly) and integrate quantitative ESG KPIs into Board of Directors (BoD) performance evaluations

Adopt GRI and SASB frameworks, transitioning as an early adopter toward 100% Full Compliance with IFRS S1 and IFRS S2 sustainability disclosure standards

Progressively advance sustainability report verification from Limited Assurance to full Reasonable Assurance across all material ESG metrics

Enrol in the UN Global Compact (UNGC), pursue the S&P Global ESG Rating, and formulate science-based emission reduction targets (SBTi)

Maintain 0 confirmed ethical violations across all operations while continuously reviewing and renewing ISO 37001 Anti-Bribery Management System certifications

Conduct regular ethics and integrity training covering 100% of high-risk operational roles and ≥95% of all employees across ITDC Group

Execute periodic anti-corruption risk assessments to map, mitigate, and govern high-risk operational areas (procurement, tenant management, licensing, and project development)

Operate a bilingual, anonymous-friendly Whistleblowing System, achieving an annual user satisfaction rate of ≥90% among internal and external stakeholders

Economic Contribution

Enhance regional economic contribution by accelerating revenue growth from sustainable and green products/services by 45% Year-on-Year (YoY)

Ethical Supply Chain

Enforce an ISO 20400 aligned Supplier Code of Conduct (SCoC) covering business ethics, human rights, OHS, environmental compliance, and anti-corruption as a mandatory contractual clause for 100% of active suppliers

Deploy an integrated e-procurement system to digitize SCoC e-signatures, streamline vendor onboarding, and provide accessible ESG training modules for supply chain partners

Conduct annual ESG screenings for 100% of active suppliers and expand periodic ESG audits to cover 100% of identified high-risk suppliers

Deliver structured ESG training and capacity-building programs, targeting ≥95% of all suppliers across ITDC Group

Drive regional economic development by maintaining local vendor spend at ≥96% of the annual total procurement expenditure

Responsible Data Use

Enforce a comprehensive Personal Data Protection (PDP) governance framework embedded across 100% of digital business processes, IT systems, and third-party vendor operations

Deploy an ISO 27001-aligned ISMS framework covering 100% of critical IT infrastructure and core digital services, building toward full certification

Conduct routine IT risk assessments integrated into the Enterprise Risk Management (ERM) system, alongside annual cyberattack simulations to continuously test and strengthen incident response mechanisms

Deliver mandatory PDP onboarding and annual refreshment training programs for 100% of personnel across ITDC Group

Maintain a strict target of 0 confirmed data security breaches across all IT systems and corporate operations

Sustainable Product and Service

Expand environmental efficiency monitoring to cover 100% of commercial tenants across ITDC destinations, supported by structured quarterly performance reporting

Establish dedicated ESG Advisory Services and socialize comprehensive ESG Guidelines to 100% of tenants to accelerate sustainable business practices

Deliver annual ESG training and capacity-building programs, targeting an active participation rate of ≥90% across all destination tenants.

Conduct annual tenant satisfaction surveys across 100% of tenants to achieve a satisfaction index of ≥90%, complemented by continuous service capacity investments and green service innovations

Our Economic Initiatives

Our initiatives are designed to build economic resilience while promoting innovation and collaboration among stakeholders. Each program emphasizes inclusivity, sustainability, and measurable social impact.

Sustainable Procurement Program

Empowering suppliers to meet sustainability standards through partnership and training.

Community-Based Economic Projects

Strengthening local entrepreneurship through tourism and creative industries.

Green Infrastructure Development

Investing in sustainable tourism infrastructure that supports regional growth.

Resources & Reports

Access our environmental policies, frameworks, and annual sustainability reports that reflect our ongoing efforts in achieving environmental excellence.